Privacy Policy


SpineLegal exists to support businesses like you by offering a fast and easy way to manage
your business while respecting and meeting your privacy expectations.


A note from Prathibha Rethish, SpineLegal’s Privacy Officer. Former Security business analyst in Sitel.

Effective as of April 5, 2018




SpineLegal (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information collected and processed through our legal software. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information within our software platform. By using SpineLegal, you consent to the practices described in this Privacy Policy.


Information We Collect:


  1. Personal Information: We may collect personal information, such as name, contact details, and professional credentials, when you register for an account, use our software, or communicate with us.

  3. Usage Data: We collect usage data, including log files and analytics, to improve our software and enhance the user experience. This may include IP addresses, device information, browser type, and usage patterns.

  5. Cookies and Similar Technologies: We use cookies and similar technologies to enhance user experience, analyse trends, and track user activity within SpineLegal. You can manage your cookie preferences through your browser settings.

Use of Information:


  1. Provide and Improve Services: We use personal information to provide, personalise, and improve our software, including customer support, software updates, and feature enhancements.

  3. Communication: We may use personal information to communicate with you about software updates, new features, promotional offers, and other relevant information related to SpineLegal.

  5. Aggregated Data: We may anonymise and aggregate data for analytical and statistical purposes, which cannot be used to identify individuals. Aggregated data may be shared with third parties for business purposes.

Data Security and Retention:


  1. Data Security: We implement technical and organisational measures to protect personal information from unauthorised access, use, disclosure, or loss. However, no data transmission or storage can be guaranteed as 100% secure.

  3. Data Retention: We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Disclosure:


  1. Service Providers: We may engage trusted third-party service providers to assist in providing our software and related services. These service providers are contractually obligated to protect personal information and use it solely for the purposes specified by us.

  3. Legal Compliance: We may disclose personal information if required to do so by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of SpineLegal, its users, or others.


Your Rights and Choices:


  1. Access and Correction: You have the right to access and update your personal information within SpineLegal. You can review and edit your information through the account settings or by contacting us directly.

  3. Opt-Out: You may choose to opt out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly.


Changes to this Privacy Policy:


We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information within SpineLegal, please contact us through the support channels.




We are committed to protecting your privacy and maintaining the confidentiality of personal information within SpineLegal