Giving clients the ultimate power and the ability to manage their preferences is a key step to satisfaction. Having a Client portal provides an engagement contract and features clients love over and beyond the traditional email and phone channels.
Innovation is moving the suppliers and consumers closer than ever and this can be leveraged in the services sector like legal services. Private clients need continuous communication, trust and support and SpineLegal’s Client portal – LegalTrack is one of those tools for solicitors to leverage.
Solicitor can give the clients access to the portalSolicitor can decide what the client seesSolicitor can share documents with the client in 1 clickThe client can upload documents that come straight into the SpineLegal applicationSolicitor can instant message clients and clients can respond backClients can initiate payments to the legal firm through LegalTrackClients can refer friends and family to the legal firm for more business
Legal practitioners using SpineLegal can share case updates in real time with the end customers providing an outstanding experience which ensures customer retention and repeat business
SpineLegal users now leverage a secure channel with the end customers for live messaging and sharing documents. This ensures all communications have full traceability reducing ambiguity and mis-communications.
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Pricing
All the above software components will be installed with 1-Click on your computer.
